Battle Card: Kustomer $30M Series B
Kustomer scores $30M Series B. Target AI automation now. Fuel your pipeline and hit quota with clear next touches.
Published on
Do not index
Do not index
🚀 Battle Card: Kustomer
Quick trigger:
👤 Decision Maker in the News
- Brad Birnbaum, Co-Founder and CEO 📧 bBirnbaum@kustomer.com
💡 Why It Matters
- This Kustomer sales trigger signals strong market demand for AI-native customer service, prime for pitching automation. → Source
🎯 Core Pain Point
- Accelerate AI product roadmap development
- Scale the platform to meet rapidly growing demand
💰 What to Pitch
- Primary: AI-powered service automation → Optimize support efficiency and reduce response times
- Expansion: Pay-as-you-go pricing model → Align costs with usage for budget flexibility
🗺️ Quick Context
- HQ: New York, NY
- Employees: ≈ 150
- Rev: ≈ $15M
- Website: http://www.kustomer.com/
🤼 Competitive Intel
*Which other vendors you’ll probably face to win Kustomer’s business.*
Product & Engineering
- GitHub — Code hosting & CI/CD
- Unique edge: Native integration with development workflows
- Evaluated by VP Eng & DevOps for collaboration tools
- Atlassian (Jira) — Issue tracking & agile planning
- Unique edge: Robust backlog management and reporting
- Evaluated by Dir. Product for sprint planning
- GitLab — DevOps platform
- Unique edge: All-in-one CI/CD pipeline
- Evaluated by Eng Managers for deployment automation
- Asana — Project management
- Unique edge: Intuitive UI for cross-team alignment
- Evaluated by PMO for task coordination
Ops & Supply Chain
- SAP — ERP & SCM
- Unique edge: Enterprise-grade global support
- Evaluated by COO for finance & operations integration
- Oracle — SCM Cloud
- Unique edge: AI-driven demand forecasting
- Evaluated by VP Ops for planning accuracy
- Infor — ERP & supply chain
- Unique edge: Industry-specific modular suites
- Evaluated by Dir. Ops for flexibility
- Blue Yonder — Supply chain planning
- Unique edge: ML-based optimization algorithms
- Evaluated by Operations team for forecasting
✅ Do-Now Checklist
Connect with Brad Birnbaum on email/LinkedIn
Generate email + DM referencing the Kustomer sales trigger with the Copy-My-Prompt block
Schedule follow-ups in CRM (Day 3 & Day 10)
Next Step
Get Kustomer sales trigger intel like this daily—no fluff, all pipeline.
Subscribe to NewsletterForLeads
🧠 Copy My Prompt for Personalized Cold Outreach
────────────────────────────
✏️ YOUR COMPANY
────────────────────────────
OUR_COMPANY = ❑ChatFlow❑
OFFER_BRIEF = ❑AI-powered service automation platform❑
PROOF_METRIC = ❑25% faster response times❑
CTA_STYLE = ❑quick_call❑
TONE = ❑friendly❑
────────────────────────────
📌 TARGET COMPANY
────────────────────────────
NAME = Brad
COMPANY = Kustomer
DEPT = Product/Engineering
SIZE = 150
BOTTLENECK = accelerate AI roadmap development
EVENT = Scores $30M Series B Round
DETAIL = Scores $30M Series B Round
PAIN = meet rapidly growing demand
SRC = https://vcnewsdaily.com/kustomer/venture-capital-funding/mtyhphdrzj
SIM_CO = Zendesk
WIN_METRIC = 30% faster issue resolution
NEXT_SIZE = 300
EMP_EST = ≈150
REV_EST = ≈$15M
────────────────────────
TASK FOR CHATGPT
────────────────────────
Role: “NewsletterForLeads SDR-Assist”.
Validate any ≈ guesses via SRC.
EMAIL (keep breaks):
Subject: 150-person Product/Engineering
Brad—noticed your Product/Engineering team is ≈150.
That’s when accelerate AI roadmap development slows growth.
We helped Zendesk fix this with AI-powered service automation platform.
Result: 30% faster issue resolution.
Quick call?
PS—next bottleneck hits ≈300.
DM ≤45 words, TONE:
Saw your post about Scores $30M Series B Round — meet rapidly growing demand.
AI-powered service automation platform. 25% faster response times.
Quick chat?