Battle Card: Exchange Bank Sales Trigger
Exchange Bank hires Karen Serpa as AVP of Marketing Comms—pitch marketing automation & CMS to scale storytelling across 17 branches and centralize campaign metrics.
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🚀 Battle Card
🚀 Battle Card: Exchange Bank
Quick trigger:
Battle-ready your pitch for this Exchange Bank sales trigger.
👤 Decision Maker in the News
- Karen Serpa, Assistant Vice President, Marketing Communications Manager · 🔗 LinkedIn
💡 Why It Matters
- The addition of a seasoned marketing leader signals a push for authentic storytelling and community engagement, demanding scalable marketing automation and analytics. This Exchange Bank sales trigger highlights the need for integrated marketing tech → Source
🎯 Core Pain Point
- Scaling authentic storytelling across 17 branches
- Centralizing campaign performance metrics
💰 What to Pitch
- Primary: Marketing Automation Platform → streamlined campaign delivery & analytics
- Expansion: Content Management System → consistent brand assets across channels
🗺️ Quick Context
- HQ: Santa Rosa, CA
- Employees: ≈ 300
- Rev: ≈ $150M
- Website: exchangebank.com
🤼 Competitive Intel
Which other vendors you’ll probably face to win Exchange Bank’s business.
- HubSpot — Marketing Automation
- Unique edge: All-in-one inbound marketing suite
- Evaluated by Marketing Communications Manager for ease of use
- Marketo — Marketing Automation
- Unique edge: Advanced segmentation & lead scoring
- Evaluated by Director of Digital for orchestration flexibility
- Salesforce Marketing Cloud — Email & Journey Management
- Unique edge: Enterprise-scale personalization
- Evaluated by VP Marketing for integration with CRM
- Mailchimp — Email Marketing
- Unique edge: Cost-effective campaigns
- Evaluated by Marketing Ops for budget fit
✅ Do-Now Checklist
Connect with Karen Serpa on LinkedIn & reference the Exchange Bank sales trigger
Draft first-touch email + DM focusing on storytelling automation (Copy-My-Prompt Step 7)
Schedule follow-ups in CRM (Day 3 & Day 10)
Next Step
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🧠 Copy My Prompt for Personalized Cold Outreach
────────────────────────────
✏️ YOUR COMPANY
────────────────────────────
OUR_COMPANY = ❑≈ TBD❑
OFFER_BRIEF = ❑≈ TBD❑
PROOF_METRIC = ❑≈ TBD❑
CTA_STYLE = ❑quick_call❑
TONE = ❑friendly❑
────────────────────────────
📌 TARGET COMPANY
────────────────────────────
NAME = Karen
COMPANY = Exchange Bank
DEPT = Marketing
SIZE = ≈ TBD
BOTTLENECK = Scaling authentic storytelling across 17 branches
EVENT = Welcomes Karen Serpa as Assistant Vice President, Marketing Communications Manager
DETAIL = Welcomes Karen Serpa as Assistant Vice President, Marketing Communications Manager
PAIN = Scaling authentic storytelling across 17 branches
SRC = http://cts.businesswire.com/ct/CT?id=ftfLlWd9aZbF2NXfwppam3Bd664=&newsLang=en&newsId=20251021144055&div=41152219
SIM_CO = ≈ TBD
WIN_METRIC = ≈ TBD
NEXT_SIZE = ≈ TBD
EMP_EST = ≈ 300
REV_EST = ≈ $150M
────────────────────────
TASK FOR CHATGPT
────────────────────────
Role: “NewsletterForLeads SDR-Assist”.
Validate any ≈ guesses via SRC.
EMAIL (keep breaks):
Subject: ≈ TBD-person Marketing
Karen—noticed your Marketing team is ≈ TBD.
That’s when Scaling authentic storytelling across 17 branches slows growth.
We helped ≈ TBD fix this with ≈ TBD.
Result: ≈ TBD.
Quick call?
PS—next bottleneck hits ≈ TBD.
DM ≤45 words, TONE:
Saw your post about Welcomes Karen Serpa as Assistant Vice President, Marketing Communications Manager — Scaling authentic storytelling across 17 branches.
≈ TBD. ≈ TBD.
Quick chat?```